Maintenance Request

If you have set up your owner portal, you can submit your maintenance request there. If you need to set up your owner portal, contact your property manager at 503-635-4477.

If this is an emergency maintenance issue and it is outside of our normal business hours, please call 503-251-4466.

Preparing Your Rental Property for Winter

As temperatures begin to dip and the chance of precipitation increases, your investment property may require additional seasonal maintenance. Let us handle the task of coordinating preventative maintenance before it becomes an emergency! When was the last time your furnace was serviced? Gutters cleaned? The list below represents basic services that will help extend the life of your property. Please fill out the form using the link below to indicate which services you would like us to coordinate.

1. Furnaces

Annual maintenance of your furnace is important to: 

• Protect your investment and extend the life of the equipment.

• Maintain efficiency and help keep operating costs down.

• Keep it safe and reduce liability.

• Ensure reliability and avoid untimely breakdowns. A small yearly expense of approx. $129.00 to $230.00 (dependent on type of furnace) will keep your furnace tuned and more than pay for itself over the life of the equipment.

2. Duct Cleaning

Cost: $249-$500, depending on the size of home and the number of systems.

3. Dryer Vent Cleaning

Cost: $60-$150. Failure to clean dryer vents and lint buildup is the leading cause of dryer fires.

4. Gutters and Downspouts

Should be inspected and cleaned regularly. Cost: $120—$250 and averages $175.00, based on square footage and number of stories.

5. Roof Sweeping and Moss Treatment

Normally done in conjunction with the gutter cleaning. Cost: $180—$300, depending on the roof size, pitch, condition and height.

6. Chimney Cleaning

Recommended to be performed with every cord of wood, or every two years (whichever comes first). Cost: $150—$200.

7. Additional Winterizing

Drain underground sprinkler systems. Wrap exposed pipes. Drain and cover exterior hose bibs. Cost: $75—$150 and averages $115 per property for basic service (no repairs), market rate/hour thereafter.

8. Property-Specific Concerns

Does your property require additional care? Examples: water feature/pond, exposed sprinkler pipes, unheated areas.

Reminder: We have begun implementing the automatic furnace filter replacement program and will be enrolling properties as the leases expire. Tenants are responsible for the filter replacements (if applicable).

Preparing Your Rental Property for Spring

Spring is just around the corner and with it, thoughts of erasing the wear and tear of winter. Let us handle the time-consuming process of coordinating preventative maintenance for you. The list below represents basic services to consider. Just fill out the form through the link below. Then you’re ready to check “rental property maintenance” off your to-do list!

1. Yard Clean

Trees and Shrubs - prune dead and damaged branches. Mulch, de-thatch, fertilize lawns.

2. Exterior Maintenance

Power wash siding, driveways, sidewalks, patios and decks. Re-stain, re-paint, and repair deck and/or fencing as needed. Patch or replace and paint worn wood.

3. Gutters & Downspouts

Should be inspected and cleaned regularly. Clogged gutters cause water damage when rainwater backs up over the gutter and spills over the side of a house.

4. Roof

Normally done in conjunction with gutter cleaning. Roofs should be swept, moss removed, inspected for necessary repairs, and replaced as needed.

5. Chimney Cleaning

Should be scheduled with each cord of wood, or a minimum of every two years.

6. Home Exterior

Check weather stripping. Check siding for cracks, caulk, and inspect paint for any peeling or chipping areas.

7. Furnace/Air Conditioner

Annual maintenance will protect your investment and extend the life of the equipment. Service A/C unit and clean the air conditioner condenser.

8. In-ground Irrigation System

Turn on, adjust settings, and make repairs as needed.

9. Basement & Foundation

Check for cracks and leaks to keep your basement dry. Inspect perimeter of the home and yard for proper drainage.

10. Dryer Vents

Is your dryer a fire hazard? As many as 16,000 fires start in the laundry room each year. Lint from your clothes dryer can build up and catch fire.